In person customers not happy
Ok, app worked well... booked online, walked 5 minutes, walked in & got a spot right away. The guy that was sitting & waiting wasnt overly happy with the stylist since he was already waiting for a chair before I got there. So I just told the guy to go ahead... Created drama if anything. Hopefully GC can put up a screen/monitor showing upcoming appointments & spots so that peoples expectations are met. Showing how they booked (online) etc. to prompt others to do it while making them aware if expected wait times etc.
Master G 2003 about
Great Clips Online Check-in, v1.1