Great Clips Online Check-in App Reviews

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Done w/ Great Clips

Im no longer going to Great Clips because of this stupid app. Not only can you not request or see which stylists are available but they also require my full name, email address and phone number to even check in someplace now. Talk about data harvesting and spam. Screw that. Unless they change their requirements Ive had it with Great Clips and their totally unreliable quality of service.

Update broke the app.!!!

Have used the application for as long as it was offered. Never had an issue, but ever since the most recent update it wont allow me to check-in, that is assuming I can even get the application to stay open.

Worthless

I check in from my apartment thats 5 minutes down the road and it says I have a 2 minute wait. When I walk in the door theres a 30 minute wait and 6 people are in front of me. Whats the point of the app if the store doesnt actually honor it?

Update wont complete

The update wont complete on my phone and it wont let me delete and reload either. I hope it gets worked out before I need to schedule my next appointment because I used to like the app a lot.

Shouldve left it alone

I liked when I can open it up , pick the store I want and BOOM! check in. Took me 10 seconds. Now it wants me to have an account, log in every time, makes me turn on my location services (didnt have to before) doesnt save my location or log in so I can quickly make an appointment next time. Look Great Clips, its a haircut! Dont over complicate an app that only needs to check you in. I get so frustrated using the new one that I now give up. For now I dont check in online, maybe later I will find somewhere else.

Having same issues as others with current update

Same problem here!!

Love this app

Ive used this app many times now. Its easy, convenient & saves me time. Ild love to see prices & promotions on this app.

Bad update

Same issue the app wont install after last update and I cant delete it off of iPhone.

Stopped working

Used it once, next time it wanted all info AGAIN name address... All of it. I deleted it. Oh well

Good

Would love >ability to add photo of haircut youd like to your account >access to barbers notes

Why check-in?!?!

Dont bother with this app. Theres no point to check in online when they take the people lower on the list in front of you before you. So basically just walk in, first come first serve. So stupid, thanks for nothing great clips

It Would Loses Your Check-in/Appointment

I thought it was a pretty terrible application. It didnt happen once, twice, or even three times. Almost every time when I use the app to check-in, it loses the appointment when I arrive. I really dont see the point or purpose of the existence of this application now. Just terrible.

Joke

Wait time said 53 minutes. Went shopping, came back with 4 minutes to spare. Second in line. Plan on waiting. Nice try though.

Does not hold your spot

Using this app means absolutely nothing in regard to being in line to get your haircut. When I show up at the appointed time there are two people in front of me and only two people working. Dont tell me you have me in line when in fact you do not.

Fix the freaking app

Garbage update. Freak you guys

Simple

Simple app and straight to the point.

Need to extend the amount of time an online check-in is held for

I checked-in yesterday via the app & when I arrived, my reservation had been removed because it took me "too long" to get there. You need to extend the time that an online check-in is held for.

Why arent people using this app?!

Love this app. Great when Ive got to get kids through hair cuts. I check-in, pack kids up, then arrive and seen quickly. Love it!

Latest update will not complete

I have enjoyed this app for a long time. However this latest update will not complete the update and is making the app unusable. Please correct this or I will be forced to delete it and potentially use other salons as this app was the key factor in me frequenting Great Clips. Thank you!

Great idea, I wish it worked

Every time I use it, the app says no wait or 5 minutes and then I get there moments later and the employees say its a 30 minute wait due to walk ins! What is the point of signing up online??? The estimate is NEVER correct.

  • send link to app